FAQ

How long does shipping take?

Orders are processed within 1–2 business days and delivered 8–14 business days after dispatch. You will get a tracking link by email as soon as your parcel ships.

How much is shipping?

Standard shipping is free on every order to the United States.

Where do you ship?

We currently ship to the United States. We cannot deliver to P.O. boxes or APO/FPO addresses.

How do I track my order?

Use the link in your shipping confirmation email or visit our Track Order page. Tracking can take 24–48 hours to update after dispatch.

Can I return the glove if I change my mind?

No. We accept returns only for items that arrive defective, damaged or incorrect, reported within 14 days of delivery. Please check the pack size (1, 2 or 3 gloves) before ordering. See our Return and Refund Policy.

My item arrived damaged or faulty. What do I do?

Email info@blyssm.com within 14 days of delivery with your order number and photos or a short video. We reply within 2 business days and will send a free replacement or a full refund. Return shipping, if needed, is on us.

How long do refunds take?

Approved refunds go back to your original payment method within 5–10 business days.

Can I cancel or change my order?

Yes, as long as it has not shipped. Email us with your order number as soon as possible. Address changes must reach us within 12 hours of ordering.

Is the grooming glove safe for my pet?

Yes. Use light pressure and stroke in the direction of the coat. Do not use on broken skin or hot spots, and stop if your pet shows discomfort.

How do I clean the glove?

Rinse under warm water after use and air dry. Machine wash cold in a laundry bag when needed. Do not tumble dry, bleach or iron.

How do I contact you?

Email info@blyssm.com or use our contact form. We reply within 2 business days, Monday to Friday.